klekt contact details

10.8. KLEKT 16.1K subscribers Subscribe 182 312K views 1 year ago LONDON KLEKT USED IS HERE! If we are satisfied with your cancellation request, we have received the item; we will inspect the item for any damage. We do get some red herrings sometimes though, sneakers you probably wouldnt think would be faked like the COMME des GARONS x Converse Chuck Taylor 70. 14.7. Another part of becoming an authenticator is having an idea of how the resell industry works. 12.2. See paragraph 11 for more details as to how the cost and payment process works. We take counterfeiting, fraud and market manipulation very seriously. 5.1. Mar 02 2021, Please i ordered a pair of sneakers got a message it will be delivered today but later they said they cant find any name on it only the flat number..kindly contact them to make the change for me..Tracking code is 15503754697823.Thanks. KLEKT USED Has Just Launched! 9.4. Third Party Accounts means registration using accounts registered with other companies, such as Facebook or Twitter accounts; 2.1.12. Benefits of the KLEKT affiliate programme. In this case, our couriers delivery of the items to the safe place or the neighbours address will complete our delivery obligations. If that redeliver is unsuccessful then the item(s) will be returned to our warehouse and you must contact us to arrange re-delivery (for which you may have to pay a reasonable additional fee) within 20 Working Days. We may for example choose to highlight or promote particular listings from time to time, either on their own or together with other listings. We have over 1,000,000 users and companies will listen to us. As a team of sneakerheads, we also like to take our time when it comes to rarer or grail worthy pairs. Klekt is legit but they don't legit check so sellers could be bullshit. If you are cancelling under the above circumstance, you must contact us immediately as set out in paragraph 3.4 and confirm the order you want to cancel, the illegality and the order number quoted on your dispatch confirmation. KLEKT UK operates an online platform that allows users to buy and sell authentic consumer goods in either brand new condition (deadstock) or used condition, in either case authenticated by us, guaranteeing you 100% security. Our rights described in this paragraph 20 are in addition to and do not limit any other rights we may have in law if you breach this agreement. At KLEKT, we cannot guarantee that any item will sell. Everything from the colours, materials, shape, smell and box was 1:1. Whether or not you choose to register, your continued use of KLEKT UK constitutes your acceptance of these Terms. If you are still unable to locate the email please contact us as set out in paragraph 3.4, to check that your order has been received. They are almost 200 which is a lot of money so Id really like KIEKT to do the right thing and cancel the order. I love the app. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. 20.2. If an item is purchased, you will only receive the Seller Price. Enter and confirm a new unique password. You can also contact us via the website. You agree that we may use the Registration Data to initiate communications between you and other Registered Users. The shoe was actually a real Black Toe Jordan 1 but the seller had changed the ankle and heel panels for a blue set, stamped the fragment label on and shipped it in. At KLEKT UK, business use is not an acceptable use and we reserve the right to cancel your listing and account in accordance with paragraphs 14, 15 and 16. YEEZY DAY is here and we have some UNREAL savings for you at KLEKT! There has been fraud on my bank checking account for purchases made on this website using my debit card number. Authenticity is at the heart of everything we do. 10.9. I just wish we (those living in the States) could also sell on it. All orders must be placed via KLEKT UK. Once received and inspection of the item is approved, we will consider refunding the Seller Price to the Buyer and will retain the Service Fee. What makes this mad is the original shoe was real, but this guy had tried to pass it off as a fragment. The item becomes your property and responsibility from the point at which it is delivered to you (or to a safe place you have chosen for delivery or another person you have asked us to deliver it to instead of you). OUR RIGHTS IF YOU BREACH THIS USER AGREEMENT. 14.11. Once you have registered you will be a Registered User of KLEKT UK. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. KLEKT delivers a service that ensures items sold to buyers are 100% authentic. 27.2. I ordered womens instead of the mens. The price of an item listed on KLEKT UK includes our Service Fee (which includes VAT) as described in paragraph 11. Cheers. This means the Buyer is not permitted to cancel the purchase if the item does not ship from the Seller within the estimated timeframe provided in confirmation email after purchase. 8.10. Use our original sound "original sound - Klekt . Without further delay, this is what you need to know to become an authenticator at KLEKT. 8.9. 4.3. Where we do so, we will post a copy of the updated Terms on KLEKT UK. Ive even tried to message them on Facebook and again its just an automated response.my order number is m6bkf1k3-548731 please stop this transaction and do not take the funds. We aim to ship all orders within 1 Working Day from the date the authentication process is complete. Opt out at any time by clicking Unsubscribe at the bottom of any of our emails. You must only list items that you genuinely intend to sell. We will not be responsible to you for any loss or damage that you suffer as a result of you relying on any guidance we give, nor for any loss or damage that you suffer as a result of us not giving guidance on any particular point. However, certain sections of KLEKT UK and certain functionality (including the ability to list an item for sale or to purchase an item) are only available to Registered Users. 13.9. 15.6. Sneakers like the Air Jordan 1 have some iconic details like the Wings logo on the ankle. Sneaker authentication is one of the key pillars of KLEKT. Our company number is 11767589 and our VAT number is 313 9211 32. We have no control over or proprietary interest in any Third Party Content. We may share your information with law enforcement and other third parties as part of an investigation related to any alleged violation to law or these Terms and we may respond to all inquiries initiated by law enforcement or other governmental agencies. I ordered shoes from KLEKT but they told me they received the wrong size for authentication, so i have to wait another 14 days. So frustrated! The cost of shipping from the Seller to our warehouse and from our warehouse to the Buyer will be payable by the Buyer and is included in the Service Fee. 8.1. Regardless of whether you use such an account to access our Website or register an account directly with us, you will be bound by these Terms. 14.1. Zero stress. We make sure that we check all of our areas before certifying a sneaker as authentic, but some shoes will always take longer than others. 8.12. Have a nice day. When we have received confirmation for collection, we will arrange a time with you for our courier to collect the item from you at the address provided during your Account Registration unless otherwise specified. And, if you do close your account as described in this paragraph you will still be responsible to pay us for any fees incurred up to the point at which you closed your account. 8.3. Sneakers are now so mass produced that there are a lot more QC errors that come from the brands, something thats then passed down to us. The one thing I say to all my authenticators is How would you feel if you opened the box? Were trying to make that purchase as special as possible, something we do by sharing a passion and knowledge for sneakers and streetwear. 5.9. 6.3. Can someone help me, I ordered pair of yeezy 4 days ago and still didn't get any mail that my order has been shipped, it says that it will take at most 120 hours, and around 14 days to arrive on address. 23.4. We may also feature your listing, or information from it, in other locations outside KLEKT UK, whether online, in print or otherwise, to promote your listing and/or KLEKT UK in general. Our members save money by using these KLEKT discount codes at the checkout. The Buyer will receive an email to confirm the order and be provided with a tracking number for the shipping. 18.7. (b) any equipment or network on which KLEKT UK is stored; 16.5.3.3. If you do choose to register you will be required to show that you have read and understood the Terms by ticking a box on the registration form. 9.3. Once the authentication process is complete and the item has passed the authenticity tests, we will deliver the item(s) to the delivery address that was provided in your order. We rather buy from StockX or Goat in US because with tax, this app has no advantage over StockX or Goat. We want our customers to feel comfortable knowing that a team of experts have taken the time to authenticate every product properly to our high standards. 24.2. Duffle Bag Is Now Only 349 Details Verified Get Deal Promo Code Hello, a month and a half ago, I ordered shoes. As you can see, becoming an authenticator at KLEKT is no small feat. However, we cannot be responsible to you if you are adversely affected by our action in response to a breach by another user. We reserve the right to suspend or terminate your account or any listing at any time for any reason, including if: 5.6.1. you provide any information that we reasonably believe is untrue, inaccurate, not current or incomplete, or that we are unable to verify as being true, accurate, current and complete having made reasonable efforts to do so; 5.6.2. we have reasonable grounds to suspect that any of the information that you have provided is untrue, inaccurate, not current or incomplete; 5.6.3. you commit any breach of these Terms or we have reasonable ground to believe that your listing breaches any provision of these Terms; 5.6.4. it appears clear to us that there is a material error in the listing and it would not be practical to ask you to correct it (or you refuse to correct it). 18.9.5. loss or damage arising from the Seller being fraudulent. Where we have committed a serious breach of these Terms you may also immediately close your account with us. Your store stole money from my card in the amount of 415 euros and 12.21 euros fraise paiement hors zone, although I did not order anything and did not receive the nothing too. 4.2. If we are unable to resolve a dispute, we will consider alternative dispute resolution as an alternative to litigation. If you want to amend the listing once it has been published on KLEKT UK, changes may be made within 24 hours of the original listing. 10.7. However, nothing in these Terms is intended to override your ordinary legal rights and we will comply with our legal obligations to accept returns and issue refunds where otherwise required by law. Klekt is an online section for buying and selling the most wanted, limited, highly de. 179 . If you list an item for sale through KLEKT UK, you agree that any payment due to you for an item that you sell through KLEKT UK will be made through us. 21.3. The Seller agrees that each of the above remedies are reasonable and justified upon KLEKTs discovery of counterfeit items or fraudulent actions, even if those items or actions were not known by the Seller at the time to be counterfeit or fraudulent (e.g. At the bottom of the page, you will see "Step 3: List". If we believe that a Seller or Buyer attempts to interfere with the free and fair operation of the KLEKT online platform, or creates artificial, false or misleading information, or information Appearing to mislead with respect to pricing or demand for a product on the KLEKT online platform (all of the foregoing in KLEKTs sole discretion), then, without limiting any other rights of KLEKT, KLEKT reserves the right to do any or all of the following, in its sole discretion: 15.7.1. remove any or all of the users listings from the Services; 15.7.2. cancel any or all of the users orders pending through the Services; 15.7.3. withhold any payments due to the user; 15.7.4. place limits on a users buying and selling privileges; 15.7.5. notify law enforcement of the fraudulent activity; and. Log in to your Pay Portal. You acknowledge that we may in our absolute discretion refuse to allow the item to be posted on KLEKT UK, remove the item which has been posted, freeze or close your account at any time as more fully set out in paragraphs 5.6 and 15, particularly where we are unable to verify your identity. Their marketing about no tax is a lie. By breaching paragraph 16.5.3 or paragraph 16.5.4, you may be committing a criminal offence under the Computer Misuse Act 1990. If you do not make arrangements for re-delivery within 20 Working Days then we may cancel your order. I contacted support center for klekt and klekt always respond with same mail. The Service Fee will already be displayed inclusive of the Purchase Price on KLEKT UK and includes (but is not limited to): 11.4. 22.2. If you would like to cancel your account, please contact us as set out in paragraph 3.4 and confirm the reason you want to cancel. Firstly, well take a look at the packaging. When listing an item for sale on KLEKT UK, you must include an accurate description of the item including model, size and the amount you would like to receive for the item in euros (). I have already informed my bank and this situation will be solved by him and possibly the police. Our registered office address is Unit 2 Western Avenue Business Park, Mansfield Road, Acton, London, W3 0BZ and if you would like to contact us, for example if you have any questions about KLEKT UK, you should write to us at that address. Closing your account will not remove the restrictions about making private sales outside KLEKT UK. Once you have confirmed your listing and the item is live on KLEKT UK, this represents an offer by you to sell the item to any person who agrees through KLEKT UK to purchase the item at the Purchase Price, and the item will be listed for sale on KLEKT UK. However, it may be necessary in some cases to apply a different rule to a particular aspect of using KLEKT UK to the general rule described in these Terms. All I get is an automated response issuing me a ticket number and nothing else. Contact. In this video I am going to show you my first ever purchase from Klekt. We are not able to provide a password reset for Third Party Accounts. Before confirming the sale, make sure that the item you have listed is the correct size. However, when we took a deeper dive into the shoe, there were some minor details that gave it away. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. No stone is left unturned when it comes to authenticating here at KLEKT. The item will be sent back to the Seller within 10 Working Days. If a dispute arises between you and a Buyer or Seller, or between you and us, we suggest that in the first instance you contact us using the details set out above. This is often one of the biggest flaws that fake pairs have. If a Seller provides a counterfeit item or attempts to defraud any Buyer or KLEKT, KLEKT reserves the right to do any or all of the following, in its sole discretion: 15.2.1. remove any or all of Sellers listings from the Services; 15.2.2. cancel any or all of Sellers orders pending through the Services; 15.2.3. withhold any payments due to Seller; 15.2.4. place limits on Sellers buying and selling privileges; 15.2.5. ship the item back to the Seller at the Sellers cost; 15.2.6. temporarily or permanently suspend Sellers account; and. We check every sneaker thoroughly, whether its an Air Jordan 1 Mid or a Nike Air Yeezy 2. This means that you must not list an item for sale if any other person has any kind of legal or beneficial interest in that item. We reserve the right to determine how we feature your listing on KLEKT UK. Registration Data means your user name and password or any other piece of information provided as part of KLEKTs security procedures and your Account Registration as described in paragraph 5.5; 2.1.7. we thrift. I think anything under this amount, DHL was fine and didnt ask. 2,204 Number of Organizations $3.3B Total Funding Amount 1,249 Number of Investors. We cannot be held responsible for any loss or damage you suffer as a result of us not dealing with your communication immediately upon receipt. Business use includes where an individual is acting as a "trader" (a company or individual selling items in the course of trade, business, craft or profession). Find the best discount and save! As a sneakerhead through and through, James breaks down some of his own experiences when it comes to legit checking sneakers and streetwear. Something that people need to bear in mind too is that fake sneakers will come in batches. I know that the story behind that shoe is what will drive the resale value so when someone buys that item from us, theyre expecting the same level of high quality to be delivered. We are not responsible for checking the identity of any users of KLEKT UK. These Terms, together with any policies, represents the entire agreement between you and us in respect of KLEKT UK and replaces any previous agreements in place between you and us. If you do not agree, please do not continue to access or use KLEKT UK. 19.2. Our privacy notice the Privacy Notice , FAQs the 'FAQs', and all policies and requirements posted on our Website, may refer to the terms referenced and amended from time to time in these Terms. US8 size is 442.54 eur including shipping , but today its price is 293 EUR . If the item fails authentication, we will be entitled to automatically deduct the Service Fee from you using the payment information provided when you registered your account with us. (b) expresses an opinion which is not genuinely held; 16.4.8.3. Colours are either too light, too dark, too translucent or too dense. The only time DHL asked me to pay tax was when my total from this app was over six hundred dollars. You must also not list an item for sale if it is on any list of prohibited items we may post on KLEKT UK from time to time. We reserve the right to investigate complaints and violations of these Terms and, to the extent permitted by Applicable law, may take any actions we deem appropriate, including suspending your account and charging your credit or debit card for costs we incur as a result of the violation. 21.2. You must not register multiple accounts without our permission. Our fake catching rate is very high so most of the time, were not challenged on a sneaker being authentic but more the quality control (QC) of the sneaker itself. No vuelvo a vender ms en esta plataforma. We will consider cancellation requests promptly and, provided we are satisfied you are entitled to cancel (in the circumstances as they exist at the time we consider your request), we will cancel your listing. Two weeks ago I ordered a pair of Yeezys Zyon and money was transferred to your company, but I didnt get any mail and I cant neither see my order status on the app so Im a little worried whats up with my order. If you know whats hot, whats in the latest drop and what the next hype sneaker is then this will increase your knowledge. I was told my payout would be in my account in 2-5 days and its been 11 days. 11.6. Please ensure all original packaging and labelling are included in your packaging. We connect Sellers with Buyers and ensure that all items are 100% authentic. 16.3.3. let us know if you become aware of anything which concerns you regarding KLEKT UK, including any security issues or any breach or potential breach of these Terms by you or any other user. Small differences on the stitching, midsole indentation and insole glue were the only things that gave it away. 13.1. 17.2. We are Authenticated By Ltd trading as Klekt.com, a company registered in England and Wales. However, the way that these images will display on your screen will depend on the display settings of your device and therefore colours and other aspects of the items may look slightly different in real life to the way they look on screen. For more information, please see paragraph 4.5. SO THANKS A LOT YOU'VE SPOILT THAT HAVEN'T YOU!!! 238 Votes. (j) advocates, promotes or assists any unlawful act such as (by way of example only) copyright infringement or computer misuse. If you want to cancel the listing once it has been published on KLEKT UK within 24 hours of the original listing, you may only do so if the item has not yet been purchased by a Buyer and one of the following applies: 14.2.1. the item is lost, damaged, or destroyed prior to the listing completed; 14.2.2. you identify a serious error with the listing which cannot be corrected or the correction of which would fundamentally change the nature of the listing; 14.2.3. it becomes, or you discover that it is, unlawful or illegal to sell the item; or. 8.2. 8.13. We work as a team and if theres something about a shoe that could be off, well come together and do a thorough inspection. Once received, we will consider your cancellation request within 3 Working Days. To amend your listing, you must do so by contacting us as set out in paragraph 3.4, state the listing you would like to amend and the changes you would like made. Needless to say i am highly pissed off about this! By signing up you agree with our Terms & Conditions, Privacy and Cookie Policy. Whilst KLEKT UK is designed to appeal to people with an interest in high-value sneakers, the degree of knowledge and expertise that Buyers and potential Buyers may have will vary between individuals. If in either circumstance set out in 14.8 or 14.9 we fail to receive the item, we reserve the right to suspend or close your account in accordance with paragraph 5.6 and launch an investigation into the Buyer or Seller. to anyone who contacts us using our contact details. 8.14. 5.11. 7.9. 13.2. If were talking about some specific brands or shoes, there are a few big giveaways that we can spot. 1.2. If you are a Buyer and a Seller, all of the above terms will apply to you. You must ensure that you have the copyright and all other rights in any content that you include in your listing, including any photographs and you will reimburse us if we suffer any claims as a result of your submission of any content in contravention of this paragraph 8.11. 5.10. News from the Klektive The KLEKT Release Report - Week 9/2023 VIEW POST SELEKT: The Air Max 1 (2023) VIEW POST Inside Team KLEKT - Top 5 Picks with @pucineg You must only list an item for sale if you are the absolute and unencumbered owner of that item or you otherwise have the right to sell that item. You understand and accept that by listing an item on KLEKT UK you are offering to enter into a legally binding contract with any person who chooses to purchase the item. Service Fee means the amount payable by the Buyer inclusive in the Purchase Price for the Services KLEKT provide as set out in paragraph 11.3; 2.1.10. Any such advice is provided to you at no charge to help you get the most out of KLEKT UK and make using them a positive experience for both you and other users. We will not be able to dispatch the item until cleared payment is received. App means the KLEKT app provided to you by KLEKT UK; 2.1.3. I can not sales return and i want buy it again use new price because it have not delivered. 16.7. 2.1.13. 7.3. 10.3. 8.4. If you cannot substantiate any piece of information in your listing, for example because of missing documentation, you must clearly state this and explain, so far as possible, the reason why the information cannot be substantiated and the reason why, despite this, you consider the information to be factual and accurate. The Service Fee is non-refundable except in the circumstances described in paragraph 12.3. The Top #KLEKTTAKEOVER Shots Week 9/2023, The Top #KLEKTTAKEOVER Shots Week 8/2023, The Top #KLEKTTAKEOVER Shots Week 7/2023, SELEKT: The Air Jordan 1 Royal Reimagined, Inside Team KLEKT Top 5 Picks with Its Just Creps, Inside Team KLEKT Top 5 Picks with @pucineg. You should therefore always check before you make a purchase whether there have been any changes to the listing since you initially reviewed it.