First time selling on here and a buyer purchased designer boots at 73 then decided she changed her mind and wanted the money back .. Nor did the request 10 minutes after that. Be careful out there! I keep id theft monitoring, have minimum purchase contact on all bank accounts and credit cards, have had to freeze my credit bureau accounts for a year, and in general do what ever damage control when something happens. My body is what some may deem as 'curvy' so it's difficult to wear any form of clothing without looking a certain way, she said. You may be asked to enter a verification code to continue. Your account is still open and active, and you can still use your email, Skype, OneDriveand devices as usual. To reserve yours repIy "1031" Depop's Community Guidelines state that it does not tolerate harassment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Once you recognize an Uber Code as a phishing or scam text, you should delete it. I get hit with plenty of these scams on a regular. I received a "Verification Code" to my phone text messages! Not even sure thats actually even legal in the uk! PayPal put my account in the red due to his scam!! Connect Your PayPal Account. i also have it set up that when I want to login . Nightmare - I've just been locked out of my Amazon account for three hours because the two-step verification code allegedly sent to my mobile phone didn't arrive. eenagers who use the popular buying and selling website, PayPal refused to listen when eBay buyer returned item in pieces, Ebay accused of failing its sellers as fraudulent buyers manipulate the system, Sixauction sites' ads banned over misleading savings claims, UKfailing to keep up with online consumer fraud, NAO warns, Its seller beware as eBays buyer guarantee is exploited by scammers, Thefashionable way to fund your student lifestyle, Pinterest introduces 'buyable pins' allowing direct product purchase. Select the number that you wish to unblock by tapping the minus (-) sign beside it. Depop Guide. Here's the step-by-step process to start selling on Depop: 1. Like any online platform, we've got to be constantly vigilant about how we keep our community safe on Depop. Regards, 2. If you were using IMAP with the account, the only reason you won't have the sent items is if they didn't sync back to the server. Choose a method that you know works, or choose I don't have any of these to replace your security info. We use your security info onlyto verify your identity if you're accessing personal information or if we detect a problem with your account. To make matters worse I had a dress on sale and an offer was sent which I never accepted as I didn't want to do any business with depop. We wont post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups. Check that your SMS mailbox has sufficient space to receive new messages. The targets include minors, who told BoF they had been asked for nude photos, personal information, and to perform sexually suggestive activities like wearing clothes before users purchased them. If they get enough of your information, they could pretend to be you to access your accounts or open new accounts in your name. Important:Make sure you don't change all your security info at the same time, otherwise youraccount may be restricted for 30 days. "We detected some changes during your login, to give you better security, we have sent a verification code to your login email address. No one gave me a strike or something nor informed me. Garcia, now 25, heard about Depop from friends. Steps for Android Users. Mark @accountprotection.microsoft.com as a trusted sender to receive your verification code in your inbox. Step 4: Click on Create Account. When you cant sign in to your Microsoft account. Because the code that is delivered via 22000 is intended to be used to complete the password change request, the password will not be changed if the user did not begin such a request first. I cancelled the dispute and they permanently closed my account after me closing the dispute with the bank. Did your email send your verification code to your junk folder? If you forget your password, or if someone else is trying to take over your account, we send a verification code to that alternate email or phone number. Free Selling Fees Campaign: Denmark, Norway and Sweden only. Millions of teenagers buy and sell clothes on Depop. Security verification messages are sent in the language of youraccount when the security info email/phone number was added. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. Password Problems? Select "Next.". Next . Enter the code, then select Continue. It processes payments through PayPal, where the age requirement is 18, but many users sign up through their parents' PayPal accounts. Learn more about in-line threading. Today, Depop refunded a customer who ordered from me 4 months ago. Companies can ask for reviews via automatic invitations. You have signed up with a different email address. He said Depop is working to address the problem and is developing a tool that would enable the company to detect abuse and harassment faster, but declined to share specifics. The incorrect information stated in the description of the item was the sizing. A couple of Google searches tell me that likely Piper Lou uses Shopify Pay as their payment provider, and someone with a Shopify account has your number as their verification number. Free Shipping May 26th - May 28th (T&Cs) Depop User Survey Prize Draw T&CS - May 2021. All this because I wouldnt give her a 3 discount! This lets you stay signed in to both accounts at the same time. Make sure the list of phone numbers or email you use to sign in to your account is up to date. Report abuse. If you gave someone a Google Voice verification code follow these steps from Google to reclaim your number. P eer-to-peer app Depop was founded in 2011 to help people sell pre-loved clothes and to allow shoppers a circular way to indulge their love of fashion. I have sold several items on this app, not sure why as I lose almost everything due to their high fees, I offered a buyer to pay via VINTED as the buyer offered to pay somewhere else with less fees so he could pay less. If necessary, contact Apple Support. Once you have verified that all information on your end is correct, you can then move on to other possibilities. I was then THREATENED that they would suspend my account if i did this and they also ACCUSED me of FRAUDULENT ACTITVITY if i went ahead of this. The message says theres something wrong with Its Cyber Security Awareness month, so the tricks scammers use to steal our personal information are on our minds. Verification codes prevent false reporting. I sold him football boots in great condition and hes clearly tried to take the studs out and broken them himself. Nor did the request to send it to the back-up mobile phone number. July Twitter Competition - T&Cs. After 59 days decided to tell us not received good from us!!! Hope this answers all your queries, if not please do repost back. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In some cases, the harassment had gone on for years, and although the company has kicked accounts off the platform, some users feel there's been an inadequate response from Depop. We expect commenters to treat each other and the blog writers with respect. We wont post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions. Because the code that is delivered via 22000 is intended to be used to complete the password change request, the password will not be changed if the user did not begin such a request first. If it is still not working, we suggest you fill out the recovery form to . It stated on the top of the chat log (this was their own notes that they had typed up) that I was THREATENING them when it was absolutely the other way around.After this experience, i have since deleted Depop and i will never EVER be using the app again, thanks to the most disgusting and unprofessional customer service i have ever witnessed. YouTube did not respond for comment. Before sharing sensitive information, make sure youre on a federal government site. When two-step verification is on, every time you sign in to a device that isn't trusted, you'll receive a security code by email or on your phone to make sure that you're you. Google verification code that was not requested. I sent my first email May 29. Two-Step Verification - a warning. Depop also employs a community experience team to monitor complaints and kick users off the platform. This article contains affiliate links, which means we may earn a small commission if a reader clicks through and Searching your inbox with "Supercell ID" should find the emails with the verification code. They are always informative. Not once, have they addressed my concern or directly responded to my messages, instead they skirt around the topic and do not respond to what you're actually asking about- it's like they want to wear you out so you just give up communicating and they do this through consistent copy and paste answers with no actual helpful context. Depop has responded that they are refunding the buyer by taking money from my account. After a bit of arguing back and forth, i explained that i was going to be filing a chargeback with my bank. Saves so much time especially when I am using another computer to log into my account. This often happens if another user mistyped your number when trying to enter their own number to register, and can also happen when someone . In terms of ability to sign up, we're an open community and I suppose that the idea of transparency is very key and core to us, Rose said. They assume this is normal, but they're also highly adaptable and saavy at finding workarounds, which works to Depop's benefit. Links to the portal are also available on COVIDWISE.org. Options. Depop chucked me out of my account with no reason. I was sent an item that was completely damaged in which the seller issued a refund. We want to provide a safe and secure platform for our Depop community and this step helps us to know you're a real person who won't commit fraud or harm other users in our marketplace. help me someone I send someone on craiglist my google voice verification code what should I do? Interestingly enough, this occured after i updated the software. RepIy with "COURT" to receive lt Under the Security tab, select Two Step Verification and enter your mobile information and password. Remember not to put any "0" in front of the number. Yes I just figured this out the other day as well. 1 Answer. We also ensure all reviews are published without moderation. If you set that up for the first time, you should have gotten an email from Apple with the option to undo it. I don't know how to flush it out so I just tell people to report it as fraud. In the Two-step verification section, click Turn off. Depop is one of a number of websites that are challenging the likes of eBay and conventional retailers. How much of this is being read by teens is open to question. Googling it didn't give any results. Account Settings. AT&T just doesn't send you messages. First, visit Google Voice to create a new account. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Explore subscription benefits, browse training courses, learn how to secure your device, and more. You'll get a text message or phone call from Apple with your verification code. Tip:The email or phone number does not have to be yours - you just need to have access to it if you want to use it to verify your account. Firstly, you need to use Paypal in order to process payments. Enter that code when prompted and then select Next. Disgraceful service that doesnt bother to support sellers. Check that SMS messaging has not been disabled on . The charges are always small and go unnoticed for some time before someone calls. Depop is one of a number of websites that are challenging the likes of eBay and conventional retailers. Martin Lane, managing editor of Money.co.uk, says the majority of buying and selling apps such as Depop are safe, but only if used properly. Another way is to wait. 2022 The Business of Fashion. Like thats insane why on earth would I do that when it wasnt even me who wanted to cancel or refund anyway! We have clear terms of service, but of course we also know that there will always be people who try and break these rules and the responsibility is on us to make sure that those rules are clear, that they're up to date, and that we enforce them consistently., Members of Depops community experience team include Depop buyers and sellers, who were recruited by the start-up. This is why we have laws about age, content and what consent means.. I have entered my email over 10 times and the code has never been sent. A fan of vintage and fast-fashion, Garcia quickly found a community of like-minded shoppers. Since its founding in 2011, Depop has been hailed as one of the most successful start-ups in the fashion resale space. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com). (Google Voice gives you a phone number that you can use to make calls or send text messages from a web browser or a mobile device.). His refund was authorised without depop reaching out to my son. But as the app's user base has swelled, so have complaints about inappropriate and even predatory behaviour. I also tweeted them, but still no reply. SUPP0RT NOTlCE REMlNDER: You wiII now be getting $1k/wk additionaI benfits as 0f 11/01. Hadn't heard of this one, good Lord what will they think of next?!? Shes that that type of shi* on your shoes you cant get rid of. I was told they have an algorithm that determines which number to send the code to. Or they might say they want to verify that youre the pets true owner. 2. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device. On theSecurity basicspage, select the Update info button. It's also possible that your company's servers might have blocked your email due to . If you still don't get the code, check to see if any of the following apply to you: Used a landline - SMS codes can only be sent to mobile numbers. WHO SUSPENDS SOMEONE WITH ACTIVE ORDERS FROM BUYERS (especially over offering to pay elsewhere)? Martha Kirby, a child safety online policy manager with the National Society for the Prevention of Cruelty to Children, said Depop is precisely the type of platform that attracts pedophiles. Make sure to include numbers, special characters . Disgusted using Depop made up allegations about my account and shut it down for good and kept my money through PayPal over a item I sold would not recommend this company at all. I know Depop buyer protection does not cover incorrect fitting on items of clothing (which i still think to this day that it should(especially if the sizing is incorrectly stated)). I could post my clothes flat, on a bed, but that doesnt look as good, she said. If someone offers to pay you outside of an app to avoid charges you only have the word of a stranger to go on, which is incredibly unsafe and could leave you out of pocket.. I want an explanation why depop suspended my account because i opened a chargeback with my bank. They are inclusive, diverse, progressive and creative. When someone transacts outside the app we are unable to trace it or assist with a reimbursement.. Child safety experts say these measures often fail to address the core problem of internet predators. A press representative for Depop said members of the team take part in a rigorous and consistent training programme led by Depop to handle all inquiries including inappropriate or predatory behaviour, harassment, and bullying.. Depop users send about 20 million messages a month. If your model number is not included on this list, then it is not being recalled. uh help with Depop support. A verification code doesn't replace your password, so it won't work to enter a verification code in the password box. Fund Your Summer UK/US T&C's. Follow. Thanks for the consumer protection emails. She has since learned that because the transaction was made outside the Depop apps payments system she has no protection and has lost her money. Copy or write down the verification codefrom the message. They had joined Depop, she surmised, simply to prowl. 4. If you cant sign in, reset your password, or receive verification codes, you canrequest account recovery to regain access to your account. This feature is part of our continued efforts to combat spam transfers, and other misuses of our platform.