they said warranty has run out. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. It is now July 2018 and the refrigerator has gone out again! Have there been any class actions against Kenmore? I could hear motor start but soon no sound. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. Nothing but heartbreak and compressor failure with these babies. He did say that I have a lemon, and that Sears won't do anything about it. Just found out about this recall online now. Sears could not get tech out until July 19. Kenmore elite refrigerators model number 795. Compressor died this weekend. Now not quite 3 years later it has stopped cooling again. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). I have read so many with the same experience! Quit cooling 4/9/20. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. Kenmore review: kenmore elite model 795.74043.412. It's a LEMON! Bought a Kenmore elite in two months and it would cost me$800 to fix it. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . Compressor went out in under 2 years. This is disgraceful and we will never purchase anything from Sears again. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Wrong color than advertised, and won't keep ice-cream cold. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. He suggested we get in touch with LG and have them come and check it out. Defect Diagnosis Function. I really believe this is unacceptable and something should be done. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. Mini Fridges. Now, unplug the refrigerator's plug from the wall outlet. Neither company will stand behind there product. I bought my kenmore refrigerator 3/2018, the compressor stopped working since last Friday 1/10/2020. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). I will never buy from Sears again. I called Sears and they said they have to fix everything it could be before they would replace compressor!! I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! Since, it's not an Elite Sears will not cover repair. Refrigerators should last more then 2 yrs. Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. We have been without our refrigerator since the middle of June and I am at my wits end. It will not hold a charge of freon. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. No one will touch LG! My french door kenmore elite is 2 years old. (about 2008). Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. So I guess I will have to unload it for the second time and wait 24 hours. I just discover the ice maker also shorted out and burnt. We accepted the plan. Somebody should be held accountable as many people have said. CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! Used troubleshooting guide and was able to get ice maker to turn over ice and reset the settings as guide suggested freezer started freezing again. I purchased a LG refrigerator in 2006 and been having problems with it every since. There are plenty of other folks who could use to be in on it from what I have read. Last compressor just Friday, 8/9/19. Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. He informed me the compressor needed to be replaced at a total cost of $850.00. Whether it's Kenmore Elite refrigerator door parts, model 795 parts, bottom freezer refrigerator model parts that you need, Sears PartsDirect is likely to have what you need to fix your refrigerator. Poor appliances. Following year 2021 and now 2022 I have the same problem. Still may 9th. Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. Service Tech did not show. We bought model # 795-74092-411 April 2017 and it died September 30, 2020. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. Good times. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. Meantime we are living out of a camping cooler and replacing the ice every day. From everyone's comments it sounds like quite a hassle to try to get it repaired. No more sears for.me!! This is still way under the 10 year warranty on compressors. He said that LG/Kenmore appliances are complete garbage! Now, 25 months of owning it, it quit again. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. Received the complete run around dance from Sears Kenmore. After numerous calls, no one would touch it. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. November 2018 it just stopped cooling. ft.). I bought a Kenmore elite model number 253.44743110 from sears. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! + we had to pay for a $89. Call for service, the compressor is not working. Also, he informed me that the condenser was emitting a lot of heat. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. In addition to a small freezer we had to go out last night to purchase a small refrigerator. It will be several thousand dollars to replace them. Description. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. ft. large capacity French door refrigerator is roomy enough for all of your favorite foods and drinks. Model # 795.72043.110. Manufactured in: South Korea. I notice this is only for the 3-door models. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. If you are thinking of buying a new fridge, beware of these models for sure. It's the compressor . the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. I am beyond frustrated with Sears. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. LG quality has been horrible. (86 pages) Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. We are retired and just dont have that much to waste on them. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! This design can be applied to all types of fridgesFrench door, side-by-side, top and bottom freezer, etc. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. The product stopped cooling on April 9, 2020. I purchased a Kenmore Pro, model number 795.79993.510, on 12/4/2015. Call Sears they want money and get in a monthly paying program to get service contract. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. Purchased LG Kenmore Elite refrigerator in July or August of 2013. High-level performance from this low-cost Kenmore freezer fridge. Bought refrigerator in 20l8 compressor just went out 2022. It is still covered under manufactures warranty but does not cover food loss. For a new refrigerator every year, someone has to take responsibility!!!!! But I was told it might not last. I have own this Kenmore elite refrigerator sine 2018. Will never, never, never buy a product from Sears/Kmart again. I currently have Mainteance agreement and they have failed to repair my refrigerator. Freezer and Refrigerator quit keeping product cold. Still couldn't figure it out. Model #KLBH031ATE. We didn't have him fix it and then read that my compressor has a 10 year warranty. My husband can't fix it. LG wants to pass along the fault to the place of purchase. Trying to recoup the cost paid for labor and food lost. I've read a lot of complaints (on facebook ) about these refrigerators breaking down; And how LG has been giving people the run-around. Can't get an appointment for 3 weeks. I have lost all of my refrigerated and frozen items. Complete list of Sears / Kenmore Elite Refrigerator complaints. Purchased Dec. 2019. Estimate he gave me for parts and labor is $1,100. Gave Model and Serial number. I bought all new kitchen appliances from Sears for my new house. Scheduled appt for repair 4/17/20. Worst experience ever with customer service!!! We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. Model # 795 74305 810. This is how we found out that the fridge quit working. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. These kenmore elite refrigerators model 795 recall are energetically classified based in the percentage of consumption they have for the average. Plus I lost 250.00 worth of food. I freaked out and after much research and 100's of calls had a tech come out on 8/14. Not only did I lose them unit but about $800.00 worth of food. I've checked on a recall it not on any recall list. I've lost so much food since my purchase and have spent out so much money trying to keep this junk alive and working. He removed the drawer, used a hairdryer to melt the ice. I have a kenmore/LG trio refrigerator purchased in 2016. It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. Compress and Board bad and air filter is difficult to replace. Service center in Philippines was awful. Sears says Kenmore. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. One even went so far as to say they wouldnt touch it with a 10 foot pole! 1. I always bought appliances from Sears and even worked at one location as one point. Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. The repair man told me that he had those model with the same problem for that year. I unplugged the refrigerator. Ridiculous!!! After 4 years the compressor gone bad. It will be several thousand dollars to replace them. No one mentioned the failure of all the compressors. if nothing else i can let them know that they have bad products. I went thru cleaning vents in back, resetting Refrig per instructions. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. My hubby was able to fix and it worked for another year. For labor. We purchased our Kenmore freezer on top refrigerator Mar 22, 2007. The refrigerator and freeze just stopped working. I too purchased a kenmore elite model 795.740!! Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. The part arrived but I had to wait few days before it would be installed. I called back and asked to speak to "higher up" and was transferred 6 times and the last response was, we are Sears, this is a Kenmore issue. We went on vacation and came back only to have to through out all our food. 136,734. All have failed except oven. Ill never buy another Kenmore or LG product. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! All meats, and some vegetables going baby ever since. Last month the freezer stopped working and the ice maker stopped working. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. Went through Samsung Class action on my Samsung now this refrigerator is junk too. Not sure where to turn. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. My LG refrigerator Went out the compressor is bad. In this article, the top 14 comes from brands: Kenmore, Enterpark only, ICEPURE, Mist, Tier1, APPLIANCEMATES, PUREPLUS, Kenmore Elite, MONKEMON which are reputable brands in the market. Be the first one to find this review helpful. Have elected to replace frig rather than risk a fix that may not keep me going for a reasonable length of time. Lots.of waisted food!!! The compressor on my Sears Kenmore Elite which was purchased in October of 2015 stopped working about a month and a half ago! Is there anyway we can get some money back towards another refrigerator? every time this happens the food in the upper part of the fridge heats up and all the food spoiles . He did see notes regarding the seriousness of my situation. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. I have call several times. However in less than two years the compressor died on our new expensive Kenmore elite. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! OMG, done with sears. Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. I never perchase anything else from Sears or Kenmore/LG. The compressor is not running. I would be out $1100 for repair. Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. What is going on? First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. VERY limited income. Sears products and LG as gone down hill. I would like my money back for this refrigerator as well. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. They gave us several repair companies that are authorized to make the repairs. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. I am beyond frustrated that not only was food ruined, but my medications that must be refrigerated at a stable temperature were also ruined. Small claims court here I come. Product Recalls. Otherwise, you may find the bulb not working. Took 1 week to get someone to look at it. I purchased a Kenmore Elite (made by LG) in 2015, and in 2019 the compressor went bad, now a freon leak and both condensers have failed (2021). My number is 795.71053012. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. Or replace it. I was then advised to go to Schedular chat on Monday. no wonder SEARS went out of business!!!!!!! I was never notified about them class action suit against them but fully intend to look into it. As of today October 31 I am still out a refrigerator. . We have no idea how long the fridge has been off, but the entire house stinks. One LG rep was as rude as rude could be. Lost all our food. I love the look of it and it is easy to use. Our fridge went out 1 year 5 months after we bought it. The unit was made by LG for Kenmore. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. I did pay for extended warranty service knowing these French door refriges have issues. I purchased a Kenmore Elite refrigerator from Sears on July 2016 for $2300 (Model 795.74023.411). Scam, unauthorized charges, rip off, defective product, poor service. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. Ice melted and fridge no longer cooling. Model 795.73133.410. Kenmore Elite 795 Ice Maker Leaking. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. The money is one thing and the stress, frustration this has been causing our family is another! The Kenmore Elite 30.6 cu. We are now dealing with another refrigerator full of spoiled food! Kenmore Elite Model 795.73157.610 manufactured in 2016 and in house I purchased in 2019. facebook; twitter; Liked Your Experience? When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". I owned for about 5 years. Cost is around $1300.00, This is BS, anyone with suggestions. But just want to let everyone know what a defective product this is. The builder that did my house had Sears as the appliance supplier unfortunately. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. I bought brand new refrigerator from SEARS, model 51833,January 2016. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. We purchased an LG refrigerator in November, 2018. Can't seem to find how to get parts or service. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00.