In Power Apps you can select from a list of environments available to you. Pool pump timer is not set for a long enough running period. For a wireless remote, stand near the receiving unit while you're testing. How can I reset and reinstall it on my new water softener? Dirty or worn filters or clogged lint traps. Check supply voltage to the heat pump. Inspect & clean pump impeller. In both Screenlogic app and SLConfig I CAN connect through remote adaptor connection. How do I allow a local pool professional to help me remotely monitor my IntelliFlo3 VSF pool pump? How do I place it back inBluetooth wireless technology pairing mode? This update will allow version 738 ScreenLogic Connect to work with protocol adapters still running version 736, 733, and 724. iOS is a registered trademark of Cisco Technology, Inc. in the United States and/or other countries, Apple and App Store are registered trademarks of Apple, Inc. in the United States and/or other countries. Call dealer or factory for advice before attempting to replace parts. How do I find a dealer or store that sells Pentair connected products? How do I transfer my Connected Salt Level Sensor to the new softener? The fast availability of high-quality original spare parts provides maximum system availability. The Naming Service maintains a table that maps named service instances to . Repair suction air leaks, grease pump lid o-ring. Click Generate. Air and water temperatures too cold to operate the heat pump. No Alarms. Unit is plumbed backwards. You have questions, we have answers! Select your home WiFi account, add your home WiFi password and press CONTINUE. Pool is not getting up to temperature. Please visit thesupport pagefor your specific Pentair connected device. Verify the e-mail that you have listed on the account. The following problems can be caused by faulty communication: I am frequently asked if the firmware on a particular Easytouch system can be updated so that a particular fix or feature can be taken advantage of. What type of debris does the Prowler 930W capture? How is this possible? Make sure external water bypass around heat pump is closed. I followed all the suggested procedures. All from the easy-to-use Pentair Home app dashboard on your smart device. On theLog Inscreen tapSign Upto create a new account. As a result, we have various service options for you to choose from. The Color Sync Controller allows you to set your lights to automatically turn on at twilight. You can have only one email address with an associated password on your account. CAUTION:High Voltage Checks. If you have a need for connecting to older systems with your newly installed copy of ScreenLogic Connect, you may have problems unless you run the compatibility update below. From general app management to specific product details, and everything in between. BROWNOUT Alarm:The 24 VAC supply voltage to the control board is low. When prompted, click Desktop to save the file on your computer. Transceiver cards have a 485 Link LED that flashes when a packet of data is received or transmitted it will flash every second or so, or when a button is pressed on a controller, Screenlogic protocol adapters that use a wireless link have an rs485 activity LED on the transceiver cards that will flash, similar to the transceiver cards mentioned above. The Prowler 930W features WiFi control via the Pentair Home app. Customizable options include a full-pool cleaning cycle or a spot cleaning for stubborn areas. Why is the Connected Salt Level Sensor using bothBluetooth wireless technology and WiFi? Say what?! If bad, replace thermistor. Enter your email address and a strong password. Unplug your existing sump pump from wall outlet. If this does not correct problem, call for service. Find source of refrigerant leak and fix. Other persons in your household can use the same email address and password to access the account. Kindly Retry." Disconnect TXV bulb from suction line (SL), have it in your hand, if pressures go back to normal, then reinstall the bulb on suction line (it may have some debris stuck in the port). Control Board Failure. ChemCheck uses ORP, which is a measure of the effectiveness of your santizer. Corporations. Internal bypass valve damaged or clogged with debris. Helpful . Android and Google Play are registered trademarks of Goggle LLC in the United States and/or other countries. with the AWS Free Tier. How to install my Pentair Sump Controller? Customer reviews and photos may be available to help you make the right purchase decision! Repair suction air leaks, grease pump lid o-ring. Internal bypass valve damaged or clogged with debris. ScreenLogic Connect interface software for PC and Mac. The following problems can be caused by faulty communication: pressing a button on a remote or indoor controller does nothing an Intelliflo pump won't run the schedule screenlogic can't control the system The IntelliConnect Pool Control and Monitoring System is capable of controlling up top five pool products at once, including pool pumps, filtration, lights and sanitization equipment. Repair suction air leaks, grease pump lid o-ring. Then, repeat Tank Setup in the app. Therefore, the pump will speed up to maintain flow. What lights can I control with the Color Sync Controller? To learn more, visit Pentair.com . For timer mode, select timer duration and which devices will be active to then set an appropriate pump speed. Remote monitoring by your business through the homeowners app (Pentair Home). Plug your pumps cord into the top outlet of the Sump Controller. Other persons in your household can use the same email address and password to access your account. Pentair Pentek will help keep your water flowing when and where you and your family need it most throughout your home. With water flowing, check resistance of water pressure switch, if open, replace switch. If not, manually enter the address. pentair communication to discovery service failed. Download the resulting ZIP file, which is an archive of a web application that is configured with your choices. Heat exchanger clogged with debris. Call dealer or factory for advice before attempting to replace parts. Why do I still get alerts if I have turned them all off in the Pentair Home app settings? Pentair, Pentair Pelican & Pentair Water Solutions Call Us: 1-877-842-1635 FAQ & Support Water Filtration Components Pentair Everpure, Pentair Omnifilter, American Plumber, Fleck, FreshPoint Autotrol, Structural & Pentek Call Us: 1-800-279-9404 FAQ & Support Commercial Filtration & Foodservice Pentair Everpure, Ice, Coffee, Tea & Fountain Beverage Please consider. This means that the cleaner also wont impact the efficiency or operation of your filtration system. First, youll need to set up your IntelliFlo3 VSF pool pump in the Pentair Home app if you dont already have it. Due to security concerns, when ADS is not reachable, Required Trusted CA turns ON even it was set as OFF initially. Please try another location. Aio control valve (20 pages) Control Unit Pentair FLECK 2910 NXT Installer Manual. The recommended method described here requires an active Ethernet connection to the Internet. 1. For aboveground pool applications, explore the other robotic cleaners in the Prowler family. For adjustable TXVs open adjustable valve, it may remove the debris and set it back to original position. **Those that are "hard-wired" to the outdoor panel do not have any externally visible indication that the comm link is working. I bought a new water softener. If ice forms on the outer coil, shut the heater off and allow ice to thaw. Your sensor is connected to the Pentair Home app, which is ready to accept additional Pentair connected devices as they become available. Call Us Nationwide: 1-800-741-9956. . Here is what Im seeing. Can I use the app? NOTE: There is no need to update your adapter if it already has the latest firmware revision. Once the download is complete, open the DMG file and drag it into the Applications folder. How Do I Reconnect, I Can't Locate the Screenlogic Program on My PDA - How Do I Install It, What Is the First Thing I Should Do with the Digital Tablet or PDA, Why Doesn't the Digital Tablet or PDA Come Charged so that I Can Turn It on Right Away, Do I Need to Load any Software to Get Started, Is There Anything I Should NOT Do with the Device While I am Learning to Use It, Is There Anything I Need to Assemble before I Turn It on, How Do I Begin to Use the Digital Tablet and In-Wall Touch Screen Immediately, I Changed My Mind Immediately after Recovering from, Why Is It that the Suspend Button Appears Nonresponsive, The Tablet Comes with Protective Rubber Grip Handles and a Shoulder Strap - What Do They Offer and How Do I Use Them, The Tablet Comes with a Desktop Cradle - What Are Its Functions, The Wireless Router that Came with My Screenlogic Kit Does Not Reliably Reach the Area Where I Primarily Use My Tablet And/Or PDA, Homelogic Management and Control Solution, Adapter Pentair ScreenLogic BB-HCM311A User And Installation Manual, PDA Pentair IntelliTouch PDA Quick Start Manual, Control Systems Pentair INTELLITOUCH User Manual, Control Systems Pentair IntelliCenter User Manual, Control Systems Pentair IntelliCenter Installation Manual, Control Systems Pentair SCREENLOGIC INTERFACE Installation Manual, Control Systems Pentair EasyTouch Appliance Upgrade Manual, Control Systems Pentair EasyTouch PL4 User Manual, Control Systems Pentair Pool and Spa Control System SunTouch Installation And User Manual, Control Systems Pentair EASYTOUCH 8 User Manual, Control Systems Pentair SUNTOUCH Installation And User Manual, Control Systems Pentair EASYTOUCH PL4 Installation Manual, Control Systems Pentair EasyTouch 8 and 4 Installation Manual, Control Systems Pentair EasyTouch Pool/Spa Control System LX-100EZ Installation And Owner's Manual, Page 14: Intellitouch Screenlogic In Your Home, Page 15: Intellitouch Screenlogic Interface Kits, Page 18: Personal Digital Assistant (Pda) Description, Page 23: Using Your Screenlogic Interface, Page 24: Low Battery Condition (Tablet And Pda), Page 27: Screenlogic Location Requirements, Page 29: Wireless Router And Protocol Adapter With Existing Indoor Control Panel, Page 30: Adding A Wireless Extender Wall-Plug For Large Homes/Properties, Page 31: Connecting Without Broadband Internet Access, Page 32: Connecting To Your Home Network With Broadband Access, Page 35: Connecting To The Personality Board, Page 37: Start Up The Intellitouch Screenlogic System For The First Time, Page 40: Accessing Intellitouch Screenlogic Configuration Program, Page 42: Screenlogic Configuration And Maintenance Screen, Page 44: Changing The Display To Show Fahrenheit To Celsius, Page 48: Assign A Circuit Name And Function, Page 51: Creating A Feature Circuit Macro, Page 52: Creating Custom Names For Auxiliary Circuits, Page 53: Configure Other Equipment (Step 3 Of 5), Page 54: Configuring Valve Actuators (Controlled By Aux Or Feature Circuit), Page 57: Setup Solar Equipment And Heat Pump Options, Page 59: Configure Intelliflo (Step 4 Of 5), Page 63: Configure Is10 Spa-Side Remote (Step 5 Of 5), Page 64: Configure Is4, Is10, And Qt4 Quicktouch, Page 69: Configuring Pool And Spa Heating System Options, Page 70: Change The Pool And Spa Temperature, Page 74: Lights Screen: Configure Set Colors Tab (Color Set), Page 84: Setting The Egg Timer (Count Down), Page 88: Chlorinator Status And Controls Screen, Page 89: Intelliflo Status And Intelliflo Controls Screen, Page 91: Intelliflo Status And Intelliflo 4X160 Controls Screen, Page 93: Frequently Asked Questions (Faqs) And Troubleshooting, Page 95: How Do I Exit The Screenlogic Program While Using The Tablet Or In-Wall Touch Screen, Page 96: My Tablet And/Or Pda Lost The Wireless Connection To The Screenlogic Wireless Router Or Range Extender. Fan is NOT Turning. DNS name or less frequently IP) of such a load balancer is a much more stable piece of information. What is the difference between an Admin and an Employee in the Pentair Pro app? Saved service call. My ChemCheck is telling me that there is no flow, but my pump is on. Shaded pool area. Yes, Pentair Pentek Intellidrive gives you the ability to optimize the water Our Pentair Home app experts have rounded up the most pressing questions from water enthusiasts just like you. Use the Office 365 Discovery Service. Pentair Pentek Defender will trigger smart pump shutoff when potentially damaging conditions are detected (dry well, pressure tank failure or pump blockages). The aux relays are the large-ish 2" x 1.25" Omron devices that are bolted to the load center/enclosure, while the valve relays are the smaller .5 x .25" relays that are soldered onto the outdoor control board (or personality board for Intellitouch). manage employee service awards program. How do I factory reset my Connected Salt Level Sensor? If your system shows Offline, it means that your system has been disconnected from WiFi for over 60 minutes. The Wireless Link has the Pwr light on green solid and the tx light is beeping yellow (like always) Alexa seems to recognize the "open pentair" command and will accept commands like "turn off pool light" but then nothing happens. Can I get an instant reading whenever I would like? Youll know: How many users can I have on one How to setup my device for mobile access? To factory reset your sensor, hold the mode button for ten seconds until the mode light turns orange. This will not cause an interruption in your softened water cycle or the function of your system, but it could interrupt data flow to the Pentair Home and Pentair Pro apps. Clean entire filtering system and or replace filter element. 2. . If (1) does not work, recover the charge, remove bulb from SL, unscrew TXV head, shake it, if rattles, replace head (PN KT-45-ZGA), if not, replace TXV and filter dryer and charge appropriately. Do NOT attempt to adjust or service without consulting your dealer, professional pool or air conditioning contractor. Is Pentek Tri-Larm compatible with other smart devices? Yes, all products on the Link2O app are moving to the Pentair Home app. #27 on Parts Diagram/Schematic Current Stock: 25. The Bluetooth icon will turn white after connecting, so you know youve made a successful connection. Will Pentek Intellidrive help me control the water pressure? Nov 25, 2021. pentair communication to discovery service failed. The driver chip is easily damaged if the signal exceeds the maximum input ratings (typically +/- 12 volts on the A/B wires), and a bad driver can break the whole comm bus. IntelliConnect makes it easy to schedule pool heater settings, lighting adjustments and more using the Pentair Home app. Check to see if a phase is out. . These are not an indication of performance or comparison to other water softeners. If your product allows for remote monitoring, and this was not set up in your Pentair Home app upon installation, you can search for a professional in your area to request monitoring of the product. Clean entire filtering system and or replace filter element. 7. ChemCheck measures Oxidation Reduction Potential (ORP) which is the effectiveness of your sanitizer pH and water temperature. Please visit the Apple App Store or Google Play Store. Unit is forming ICE or Frost on the outer air coil, usually at the bottom. Pentair Intelliflo 50ft Communication Cable 350122. 2. Yes you can add (or remove) installers to your account via thePentair Pro Web app. Only one device is supposed to "talk" on the bus at any given time but all devices can listen. Shut off air blower and or Venturi inlets that allow air turbulence in the spa. PENTAIRPRO.COM DOES NOT EXIST. The first Easytouch version, the Easytouch 1, used the MC9S12A64 which has 64 kilobytes of flash memory for storing the program or "firmware" that the boa, If you run into a situation where a valve or auxilary circuit on your Pentair pool controller no longer functions at all, don't despair! Go to this URL in the browser for the first file. This article describes Discovery with probes and sensors (not patterns). Pentair provides Original spare parts for preventative maintenance and repairs. The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process. Fill out a contact form to get a personalized response from our pool heating experts. Simply open the app, select your desired cleaning cycle and the Prowler 930W takes care of the rest. Bad refrigerant high pressure switch. Try re-setting the wireless address Easytouch and Intellitouch wireless remotes need to "pair" with the outdoor board. Adjust Plumbing valves. What should I do? I also tried the diagnose tab and the ping worked, but in the agent section is still the communication error. Press the Mode Button and the Mode Light will blink blue. The robotic cleaner can be programmed to clean automatically on your schedule. Select dazzling light shows from 7 predefined themes or 5 fixed colors to suit your mood and set automated lighting schedules to meet your lifestyle. Venturi air inlets are open. Replace Contactor. Suction leak allowing air into the water flow. How many Connected Salt Level Sensor devices can I have connected to my account? To access additional benefits of the app, such as remote monitoring, you need to be enrolled in a Pentair Partners program. To Clear this condition, cycle the heat pump on and off up to 3 times. 7" Profile 700 In-Wall Touch Screen Update (2011 and prior), 7" TS7 In-Wall Touch Screen Update (late 2011). This will place the pump in the running schedules mode. Verify water pump is on. Low refrigerant pressure caused by a Refrigerant leak. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Before running the new installer, please uninstall your existing version of ScreenLogic Connect. Verify the e-mail that you have listed on the account. Possible Cause: Bad Thermistor or bad control board. Improper plumbing valve settings. Recharge with appropriate nameplate charge. APPLYING THIS FIRMWARE TO COMMERCIAL INTELLICHEM WILL BREAK ITS ABILITY TO COMMUNICATE REMOTELY. This condition may appear if the heat pump has NOT been operated for an extended period. The Prowler 930W is designed to clean inground pools. Offline status may interrupt notifications and data exchange between the sensor and the app. Corrective Action: Verify water circulation pump is on. The Color Sync Controller can be installed indoors or outdoors to meet your specific needs. Your sensor is now reset and all historical data has been erased and will not be accessible to next user. From our residential and commercial water solutions, to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive. With a wealth of experience in CO 2 systems in the brewing, beverage, and selected niche markets, Pentair has gathered extensive know-how in the intricacies of servicing and maintaining CO2 plants. Page 34 34 Fleck 3200 NXT. Transformer should output between 24 and 28 volts. It should be located near the top of the sump pit. This could be because the inline debris screen is clogged with debris or it could be because your pump is not turned up high enough. Spas Supplies. Possible Compressor's internal relief valve or overload protection device is faulty. The water pressure switch should be adjusted to turn the, heater off when the pump is off. The Color Sync Controller enables automated light scheduling via the Pentair Home app. Discovery service: 166.78.45.67.500 Connecting to Discovery service.. You can have up to five Connected Salt Level Sensor devices connected per account. This device What if my Water Softener is unable to connect to my WiFi? Both the A and B data lines are required for any communication to work - it doesn't work with just one. Verify filter is clean, backwash if necessary to clean entire filter system or replace filter element if needed. Your historical softener data (from the previous location) will be retained. Aux circuits AND valves are actually controlled by relays which are either on-board, or in the load center. Other Possibilities. Also check your home router SSID and password. Check your junk or spam folder for the e-mail. Prerequisites SNMP Version - This is one critical check that has to be verified for the target host. Heat exchanger clogged with debris. Yes, Pentek Tri-Larm is compatible with other Pentair connected smart devices: How will Pentek Tri-Larm remote monitoring help me and my family? You can have only one email address on your account. (provide link to more information on ORP). Remote monitoring by a professional is a functionality available to residential customers on select Pentair connected products. Free shipping. This is only required the first time you run this application. Clients simply make. The probe needs time to acclimate and adjust to your pool water. With seamless Wifi or Bluetooth wireless technology via the Pentair Home app, you can set up, monitor the pump or change the flow rate from anywhere. Control Board failure. Suction leak allowing air into the water flow. Plug the Sump Controller into the wall outlet. You will receive a push alert and email when your salt or battery is low, or when your sensor is offline, regardless of your notification preferences. Call your dealer for advice. Within your own app, you can provide a select control to allow users to choose which environment they want to use . Choose to save the file to the NandFlash directory on the in-wall: After the third file downloads, double-tap on the MINIPAD.EXE file. recently ive had issues with the app. In addition to such user account level security measures, Pentair has structured the backend architecture to identify security threats and limit exposure. 4.9 13 product ratings. Sea summo mazim ex, ea errem eleifend definitionem vim. 2. The IntelliFlo3 pool pump uses patented built-in sensorless flow technology to adjust speed automatically as conditions change with your pool. Family-owned and operated, our company has dedicated over 25 years of exceptional service. Can I change the Connected Water Softeners programming using the Pentair Home app? Based on many years of experience, Pentair offers spare part packages and stock consulting that helps reduce both costs and risks.