Connecting Flight? If your flight is within 72 hours, please call TSA Cares (855) 787-2227 to request assistance. Trusted Traveler Program Enrollment Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Claims Submit a claim for lost/damaged items or personal injury. *Please note: this email account is monitored Monday-Friday. Passengers should carefully check their boarding passes and make sure to use the security checkpoint at PDX that matches their gate location. Consider parking in the garage and assisting your party into the terminal. Your airline is responsible for issuing gate passes to family and friends of military personnel, and it's done at their discretion. In addition to the airlines, you can also obtain pricing information from travel agents and websites that allow you to compare all the different prices and routes offered by the airlines. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. As you are probably aware, the TSA is the federal agency that is responsible for the policies, procedures, equipment and management associated with security checkpoints at U.S. airports. Welcome to PDX Portland International Airport Arrivals Departures Find an arriving flight Enter city, airline or flight number Shop/Dine Parking Transportation Map Portland, Oregon Local Weather 43.3F Traveler Updates Masks are no longer required at PDX. 3/4/2015. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. Toll free airline phone numbers For additional information, please visit https://flypdx.com/Parking. No, there is not. Media Contact public affairs. Can I accompany someone through security to the gate, if I'm not flying? The agency also . No appointment is necessary, but you must bring photo ID and proof of citizenship (i.e., passport, birth certificate) or proof of lawful permanent residency. Ground Transportation Gate Passes for Family and Friends* If you would like your family and friends to accompany you to or from the gate area, an airline-issued gate pass is required to access the TSA security checkpoint. We know some travelers need a little assistance getting on their way. Unless its a really bulky piece of jewelry, the TSA recommends that you leave jewelry on when going through screening. The gates for this concourse are labelled as C1-C13, C15-C19, C20A-20C, C21, C22A&B, and C23A&B. Concourse C is served by Alaska, American, JetBlue, and Southwest. For wheelchair service, please contact your airline in advance if you are traveling; otherwise, call wheelchair dispatch at 503.460.4300 or dial '6' on any of the white courtesy phones located throughout the terminal. It is Arizona's largest and busiest airport, and among the largest commercial airports in the United States; in 2021, PHX was the 8th-busiest airport in the United States and 11th . Distance From Downtown Portland: 6 miles (10 km) Website: flypdx.com. Passenger Support Request assistance with security screening. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. The TSA officer may ask you to complete an identity verification process, which includes collecting information such as your name, current address, and other personal information to confirm your identity. All prescription and nonprescription medications including eye drops, contact lens solution and cough syrup, are allowed in carry-on luggage. Please note that gate passes are issued solely at the discretion of the airline, and not all airlines will issue a gate pass. What size and weight of baggage can I carry-on or check, and will I be charged a fee? To use the security checkpoint Express Lane present a qualifying mileage program card, boarding pass with Even More Space and Even More Speed logo, First Class or Business Class boarding pass, or proof of travel from Portland to Seattle. Always. Learn more. 7000 NE Airport Way Concourse C, Portland, OR, 97218 . If your party needs a wheelchair, once parked in the Short-Term Garage, call wheelchair dispatch at 503.460.4300 and advise them where to meet you. When using pet relief areas, animals must remain on a leash. . Airport Communications Staff are available 6:00 a.m. - 9 p.m. PT daily. High speed (ASA/ISO 800 or higher) and specialty film should also be hand inspected at the security checkpoint. Airports with Global Entry Kiosks. The US Department of States Bureau of Consular Affairs website provides a wealth of information regarding the travel documents needed for any country that you are visiting. Contact Us. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. To accompany a solo traveler with special needs to or from an arrival or departure gate (such as an unaccompanied child or an elderly or disabled passenger), you must obtain a gate pass at the ticket counter of the airline on which the person is flying. Eligible mileage program cards are listed below. The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. Baltimore/Washington International Thurgood Marshall Airport (BWI) Cincinnati/Northern Kentucky International Airport (CVG) Montreal Pierre Elliott Trudeau International Airport (YUL) Winnipeg James Armstrong Richardson International Airport (YWG) *There are no enrollment centers at these locations. Can I still fly if I don't have a valid ID, or if my ID is a temporary paper copy? If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. Carry-on Items All essential items, such as medications and important travel documents, should be included in your carry-on items. 25 mins from Bend, OR. You can put restricted food items in your checked bag, or ship them ahead. It is the state of Connecticut's busiest commercial airport and the second-busiest airport in New England after Boston's Logan International Airport, with over 6.75 million passengers in 2019. Direct Contact Information DHS Mailing Address To get better oriented, see the Portland Airport Concourse B Map. View our. Where are the airline cargo offices located? Eugene, OR 97402. @TSA. Pet waste bags and receptacles are provided for your convenience. Please contact your Airline for airline information. Pre-security, find the area outside baggage claim at the south end of the terminal (lower level). 7000 NE Airport Way The 'Mailsafe Express' at each security checkpoint of PDX forwards rejected items to the address you provide. 7000 PDX AIRPORT, Room T3352. TSA PreCheck costs $85 for five years, and can be paid via credit card, money order, company check, or certified/cashier's check. Portland International Airport (PDX) Address: 8337 NE Alderwood Portland, OR 97220: Hours of Operation: 9:00AM - 2:45PM, Monday - Wednesday, Friday. While decriminalized in Oregon (and some other states), possession of recreational marijuana is still considered a federal crime, as is the transport of marijuana over state lines. For more information, contact your airline. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. Traveling Emotional Support Animals Acceptable Documents If you plan to request a hand inspection of your film, please carry it in a clear plastic bag, to expedite the screening process. To learn who is eligible and how to apply to become a Global Entry member please visit the Global Entry website. Contact Us | U.S. Customs and Border Protection Contact Us For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you. Call your airline in advance to determine whether your animal is to be picked up at a cargo office or in the terminal. The Uber, Lyft, and Wingz pick-up area is located on Island 2 on the lower roadway outside of baggage claim. It's first come, first served. Trained Service Animals Can a non-traveler go through security to meet or escort a passenger? What are the rules regarding animals in the terminal? Contact Information for DHS Headquarters Operator Number: 202-282-8000 Comment Line: 202-282-8495 TTY: Use the Federal Relay Service for either number above DHS Mailing Address Contact information for DHS Components Contact information for specific programs of interest Keywords Contact Point of Contact (POC) Contact Contact Customer Service How can we help you? PDX Parking I left something at the TSA security checkpoint. Global Entry. Your airline can also assist you. If you have checked baggage and your plans change after checking in, contact your airline immediately to retrieve your luggage. Check with your airline. Airport status is only available for US airports. The packaging on the locks indicates whether they can be opened by TSA. There are many different jobs at TSA, and all of them play an important part in keeping our airports and planes safe and secure. www.tsa.com. How soon before the departure of my flight do I have to be at the airport? Policies regarding animal travel vary from airline to airline. There are three TSA Security Checkpoints: East, West, and TSA Pre . If you decide to lock your checked baggage and TSA cannot open it, then the lock may have to be broken. If you are traveling internationally, your airline may require additional travel documents. At PDX, we understand and appreciate the need for some passengers to travel with their animals. Is there a duty-free shop at the airport? Contact us. Contact your airline for items left onboard your aircraft. A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. Can anyone assist me? TSA does not require children under 18 to provide identification when traveling within the United States. Fort Wayne International Airport (IATA: FWA, ICAO: KFWA, FAA LID: FWA) is eight miles southwest of Fort Wayne, in Allen County, Indiana, United States.It is owned by the Fort Wayne-Allen County Airport Authority. Be aware that some countries require that passports be valid for six months after your trip ends. Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. The Transportation Security . Request a TSA official for a speaking engagements. Telephone: +1 503-288-0075 . PORTLAND, Oregon - The Transportation Security Administration (TSA) officials on Wednesday shared that current travel projections for the summer months at Portland International Airport (PDX) indicate this summer could equal volumes seen in 2019, which was busiest on record for TSA operations. Monday-Friday: 9:00 a.m. through 5:00 p.m. Saturday & Sunday: CLOSED CONTACT LOST & FOUND: During business hours: 503-460-4272 After-hours, for possible assistance with an essential item only: 6:00 a.m. - 9 p.m. PT: PDX Airport Communications Center: 503-460-4234 The $78 enrollment application fee covers five years of participation in TSA Pre-Check. On-airport rental car pick-up is on level 1 of the Short-Term Garage across the street from baggage claim. Contact us via email at CustomerService@ColumbusAirports.com. Yes, there is free Wi-Fi access in the terminal, rental car center and TriMet MAX platform. Smoking is not permitted inside the passenger terminal complex. Items left at the security checkpoints, in the public areas of the terminal, in a parking area, on a parking shuttle bus or on the roadway in front of the terminal are taken to the PDX Lost and Found office. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. To learn what to expect at the TSA security checkpoint with medical devices or to request special accommodations, please contact TSA Cares 72 hours prior to traveling by calling 855.787.2227 weekdays from 5 a.m. to 8 p.m. PT or 6 a.m. to 5 p.m. PT on weekends and holidays. Can I drop-off my party curbside and leave my vehicle unattended for a few minutes to assist them into the terminal? I left something behind at the security checkpoint, concourse or restroom, who can help me find it? 450. For specific information regarding your flight, such as ticketing, travel documents, baggage restrictions & fees, please contact your airline directly. Make sure you keep your luggage with you at all times. Consider using the Cell Phone Waiting Lot to avoid circling while waiting for your party to arrive. On the departures level, proceed to the Clock Tower in the center of the corridor by the food court, and take the stairs or elevator up one floor. Portland International Airport (PDX) is open 24 hours . Utah mDL is now available to every cardholder in Utah, and thousands of Utahns have opted in. The charge is $3 per hour with a daily maximum rate of $12 per day with the seventh day free. First-time Flyer Tips; EU Delayed Flyer Rights; Security & ID. A passport and additional documentation may be required if you are traveling internationally. I have to carry medication with me; will it be a problem taking it on the plane? . NORFOLK, Va. - A traveler sent their pet cat through the X-ray machine in a carry-on bag at the Norfolk Airport (ORF) Friday morning.We're not kitten. Your best bet is to call the traveler directly or have the traveler paged at the airport. 2023 Red Cirrus, LLC. . Travel.State.Gov. For that reason, it is recommended that you contact your airline in advance to ask about their gate pass policies. Be sure to check with your airline in advance of your trip or visit the U.S. Department of State - Bureau of Consular Affairs website to learn what you'll need. easy to get in and out of, friendly staff, short lines for TSA. Passengers traveling domestically age 18 and older are advised to carry a government-issued form of identification at all times. Arrivals and Departures This is a dedicated resource specifically for passengers with disabilities and medical conditions. Vehicles that wait at the curb or are left unattended will be ticketed or towed. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. Phone number (877 . Be sure to put your name, address and phone number on all your luggage and carry-on items. If you are a qualifying mileage program card holder, a JetBlue Even More Space and Even More Speed customer, a First Class or Business Class passenger, or are traveling from Portland to Seattle using the B/C security checkpoint, you may also use the Express Lane to get through security checkpoints a little faster. Contact PDX Lost & Found, Airline questions? You can also bring larger quantities in your carry-on luggage if you purchase these items after going through the security checkpoint. The airline check-in lines may be long during the busy early morning and lunchtime hours. However, if you're not sure where you lost your item, don't hesitate to also contact the PDX Lost and Found office. Pet Relief Areas Washington State Department of Transportation. Locate items left at a security checkpoint. Name Portland Oregon TSA Suggest Edit Address 7000 Northeast Airport Way Portland , Oregon , 97218 Map of Portland Oregon TSA in Portland, Oregon Check the TSA website for the latest restrictions. However, torch lighters often used for pipes and cigars continue to be banned in carry-ons. Federal directives allow only two carry-on items per passenger. 2. Members must place their membership number (also referred to as their PASS ID) in the Known Traveler Number field of their airline frequent flyer profile or when booking their reservation. You can find more information about location, access and pricing at https://www.flypdx.com/Parking. Job Description. Security Checkpoint Screening. Helpful Web Sites: International Airline Transportation Association Travelers Pet Corner; and USDA, Animal and Plant Health Inspection Service, Pet Travel. It is best to place metal items in your carry-on baggage until you clear security. Big belt buckles, clothing with studs or metal buttons, lots of jewelry, and metal in the toes or heels of some footwear can set off security checkpoint metal detectors. Identification If your child is traveling within the United States with an adult and is under 18 years old with a purchased seat of their own, they are not required to have government-issued photo identification. The airline check-in lines may be long during the busy early morning and lunchtime hours. USO Northwest Center The USO Northwest Center has moved to a new location at the south end of baggage claim near the revolving door leading to the TriMet MAX/Light Rail platform. Submit a claim for lost/damaged items or personal injury. Please contact your Airline for airline information. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. Note: Starting May 3, 2023, the REAL ID Act will change what ID you need to fly in the United States. TDD: 1.800.815.4636. PDX Customer Service. However, the ticket counter hours vary by airline. TriMet Members enter the United States through automatic kiosks at select airports. Place all electronics larger than a cell phone (for example, laptops, tablets, e-readers and handheld game consoles) in bins for X-ray screening in standard lanes. Liquids, Gels and Aerosols Liquids, gels or aerosols are only allowed in limited quantities in your carry-on luggage. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. In the event you arrive at the airport without valid identification, you may still be allowed to fly. They are open Monday, Thursday, Friday from 2pm to 8pm; and Saturday and Sunday from 10 a.m. to noon. They may not be used or charged on the aircraft.